11/11/2023 0 Comments Create chatbot with dialogflowIntent – The intent is the category of “responses” that the user intends to get information on.For the purposes of this tutorial, chatbot and agent mean the same thing. I call it chatbot, Google Dialogflow calls it an “Agent”, Microsoft calls it a “bot”, and AWS calls it an “assistant”. Chatbot, Virtual Assistant, Voice Agent, Bot – These terms do have varying and subtle degrees of differences, but for the context of this tutorial, what I say chatbot or agent, I mean the dialogbox that pops up when you are entering in text to the box to get an answer.It really isn’t hard, it just takes practice to understand the terms and put them into action. I want to dispel the myth that creating a chatbot is hard. Fundamental Terms When Creating a ChatbotĪs you begin chatbot design and development (I use this term loosely), there are a few terms that you may run into. This will enable you to better connect to your readers because you are now speaking in their language. The ability to collect data on the verbatim questions they are asking will allow you to align your content marketing strategy using your readers words, NOT your words. With this data, your content strategy will be tailored to providing solutions to your readers and provide them answers to what they are asking about. Why Chatbots Are Important for a WordPress BlogĬhatbots are a great way to introduce data collection for your blog. I’m going to show you how you can include a chatbot on your website or blog in less than an hour. If you don’t, and some of your business is predicated on people discovering you online, you are missing out on a large audience. A chatbot, when done in a low-fidelity way (which is 100% possible) can prove to any organization of any size to be a great starting point on getting MARKETING data and being able to better understand your customers and your audience.Ĭhances are, you already have a blog for your company. I love taking big strategies and breaking them down to smaller strategies and sharing it with small business owners so they can implement it themselves. The data that we got from the chatbot was astounding, and it allowed us to refocus content, marketing, and other project IT efforts to the areas that people were asking about, not necessarily what we deduced people would need.Īs my night job, I run an online marketing company. Like most scrappy startups, our team forged ahead to at least complete a prototype and ship a chatbot and see how users would interact with it. At the time, there was some skepticism on what a chatbot could do for an enterprise business. I was fortunate enough to be part of a small start-up organization inside of a larger organization a few years ago to help standup an enterprise chatbot. I’ll walk you through the fundamentals, then finally show you how you can create your own chatbot from scratch. This tutorial is targeted towards non-developers and those that do not have a baseline on designing or structuring chatbots. In this post, you can learn how to use the free edition of Dialogflow (known as Dialogflow Essentials) and add a FREE chatbot to your WordPress website.
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